“The most unexpected things happen in life at the most unexpected times…” There is a proverb we all might be knowing.
“When I stepped in the field of People Management, today’s so called Human Resources Management, I don’t even know what does the term means. And I was not quite confident about what I am going to do choosing this as my career path.
My senior and mentor has told me one thing, “Human Resources Management is not a rocket science. It’s a commonsense subject which mostly deals with your brain and some aspects with heart. A human touch is needed everywhere in the world and those people who believe and have an affinity towards human beings, will certainly be the best suitable personnel for the profession.”
Yes, being humane is the toughest challenge these days. Our traditional and conventional style of living and maintaining professional and personal relations are not any more effective these days. As the market demand is somewhat different. They (employer / businesses) need people who work like more of a machine than like a human. On the other end, working people (employee) want to have everything become easy to handle (with the help of machinery / technology) and want to step up quickly in their career ladder.
Both the things are not possible in any condition. Every career ladder has its own path and time which urges certain kinds of work experience and exposure from the candidate. And even the output from the employees doesn’t come as been expected from a machine / robot being there is a human brain and body involved in the process.
In such a situation, building a strong work culture and creating a great bonding among the employees, with the employer and with clients or customers is not an easy task. It needs a great strategic thinking and right kind of execution technology. If strategized well, and not properly executed, there is every chance to fall into the pit.
HR is not a kind of technical stuff or any software developmental tool. They are supposed to work with Human. Human beings are having lot of emotions, feelings, expressions, prejudices and expectations which needs to be managed well to make them move ahead to achieve a common goal.
HR in itself is a leadership role which motivates and inspires people to work for the common goal.
HR is a strategist from the moment he/she steps in the role as he/she has to continuously make the moves, some flexible and some rigid keeping the end result in mind. Situations and people keep on changing every moment, but the ultimate achievement should be the goal.
HR is a true believer and a true partner for any Organization who works on the Human Resource the major source of work. When a person believes strongly in the vision and mission of the management, then only he /she can drive people towards the goal by building trust in them.
HR is a well-wisher and a mentor for any person’s career as HR is the person who identifies a job, defines the scope of roles and responsibilities, identifies the skill in the candidate, selects and puts them in the right position, which not only fulfils the purpose of the organization but he/she makes a person excel in their career and leap big from one position to the other by mentoring them with right guidance, coaching and training of different skills.
HR is the best psychologist who plays the role of a big brother, who always strives to be the best advisor for the frustrated employees and supports to overcome the professional challenges and other issues on the floor.
HR is a perfect counsellor who listens with patience and offers the best possible solutions to the problems people come up with.
A Human resources Person should have a great patience, strong communication skills, strategist by nature, affinity towards people, a calm listening ear, keen observing eye, non-judgemental attitude, unbiased nature, no partiality and who always strives for the welfare of the fellow human beings.
Human being, having certain kinds of emotional and physical aspects and who makes a great impact on their professional life and personal life as well.
While identifying the right talent, the HR should be a true believer in the capabilities of the candidate. Then only he can select the right candidate.
While interviewing, one should be patient to listen to the candidate and should be able to assess the true nature and attitude of the candidate without any pre-judgemental aspects.
While onboarding, the candidate should experience the best induction (a great warm welcome) which is going to impact his / her entire career with the company.
While fixing up the KRAs HR Should know the JOB Role Card first, without which KRAs can’t be identified or articulated.
HR needs to take the responsibility to build a prospective career path for every employee and should be given a chance to get exposed to different situations which helps in learning and development also.
Conflict resolution should be done very carefully, if not done, it will lead into serious crisis sometimes.
Checking with the employee engagement levels, Employee Satisfaction Levels, understanding their pain points and dissatisfactions, and finding the right kind of resolutions for the situations – needs a great research and understanding the current situation
Internal operations and external branding (talent branding) includes a right understanding of the business, clients and customers
Internal relations among the employees
Bridging between employer and the employees
If we go on discussing, there is a lot of human emotion and intelligence going to play a vital role in the job.
That’s where an unending passion towards the profession is needed for a HR to prove themselves the best fit for the job. Finally I would say, “If you are a people’s person, you are the best fit for People Management”
Are you the Best Fit for HR (download the pdf by clicking the link)